We are committed to protecting and respecting your privacy.
By visiting www.eversfieldorganic.co.uk (“our site”) you are accepting and consenting to the practices described in this policy.
For the purpose of the General Data Protection Regulation 2018, the data controller is Eversfield Organic Limited of Ellacott, Bratton Clovelly, Okehampton, Devon, EX20 4LB.
We may collect and process the following data about you:
You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide if you register to use our site, purchase our products and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number and financial and credit card information.
With regard to each of your visits to our site we may automatically collect the following information:
We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
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We will use this information:
We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
All information you provide to us is stored on our secure servers or on secure servers operated by a third party. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We will only keep personal data we collect for as long as is necessary for the purpose for which it was collected.
When you place an order with us we will keep your personal data for 7 years to ensure that we comply with our legal and contractual obligations.
When you register an account with us we will keep this data for 5 years. If you have not placed an order within this time, your account will be flagged as inactive and we will contact you to ask if you would like to keep your account with us. Unless you reply confirming that you would like to keep your account open, we will close the account and anonymise any data stored on it.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The regulation gives you the right to access information held about you. Your right of access can be exercised in accordance with the regulation.
We do our best to handle your personal information with the utmost care. However, if you feel that your data has not been handled in accordance with regulations, you have the right to lodge a complaint with the Information Commissioner’s Office, details of which can be found at www.ico.org.uk/concerns.