When you register as a member on our website and purchase a box from us you will automatically be awarded loyalty points. In other words, every time you shop with us you will earn blades of grass points.
Points are awarded against individual items in a box rather than against the total cost of your box. This is so that we can award extra points periodically for certain items.
You will receive 1 point for every whole £1 spent, calculated per product not per order, and 1 point equals 1p. If an item costs, say, £3.87 you will receive 3 points.
Points can be used against your next order or you can save them to part pay for a box at a later date. This way you can save them for Christmas orders (or any other orders – it doesn’t have to be Christmas) if you want to.
Points cannot be used to pay for a whole box; there must be a cash spend of at least £35. Points can be used to pay for anything over and above this amount.
Points will be awarded on items which are being sold at a reduced price but not against a money-off voucher code. You can check how many points you have by signing into your account. Points will appear as soon as you place and pay for your order.
If an order is cancelled by you for any reason or in the event that we are not able to supply an item because it is out of stock and a refund is issued the relevant number of points will be deducted from your account.
Points remain valid for use for 12 months from the date the order is placed except that if you do not place an order for 3 months all points earned will expire 3 months from the date of the final order placed.